Your Privacy
Thank you for shopping at Alcanz.com. Ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outlines the information we collect about you, how and why we use the information.

Use by Children
Alcanz.com does not sell products for purchase by children. We sell products for purchase by adults. If you are under 18, you may use Alcanz.com only with the involvement of a parent or guardian.

Collected Information
Personal information you provide to us while creating or updating an account* and at checkout (i.e.: name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on our secure web server and on our internal systems.

*You can easily update your account information by logging on to Alcanz.com and clicking �MY ACCOUNT� in the upper right hand corner of the home page.

Personal Information
The personal information you enter during registration and/or during checkout is stored in your personal account area, also known as My Account. You can access your My Account to add or change information by entering the email address and the password you created you used when you registered. You also have the ability to list and store additional and secondary shipping addresses to My Account. You will never be asked for, and are not required to, store or provide Alcanz International LLC, Alcanz.com or its employees with your credit card information for purchases made online. Alcanz.com uses PayPal.com as its online payment gateway. For more information on how we work in concert with PayPal.com to protect your credit card information, see our Secure Shopping section.

Legal Disclaimer
Alcanz.com may disclose specific personal information about you if required by law, governmental request, or court order if based on our good faith belief, it is necessary to conform or comply with such law, request, or court order. We may also disclose information about you to other members of the Alcanz corporate family.

Links
This web site contains links to other sites. Please be aware that we, Alcanz.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Secure Shopping
Alcanz.com submits to quarterly vulnerability scans to ensure high security standards are maintained. Maintaining high security standards significantly reduces the risk that this site will be compromised by malicious attacks. Additionally, Alcanz.com uses the respected PayPal.com as its online payment gateway. Orders placed on our site are redirected to a secure section of PayPal.com to complete the payment portion of the sale transaction. PayPal employs industry-leading safeguards to protect your sensitive information, prevent identity theft and protect your purchases. Data sent to PayPal.com is encrypted using SSL technology*, the most widely used data encryption coding system for secure e-commerce transactions. In order for SSL security to work, you must use an SSL enabled browser**. Most browsers, version 3.x and later, support SSL. To confirm that your connection is secure, look for a locked padlock icon or solid key icon at the bottom of your browser window. The letters "https" (rather than "http") located in the URL address window at the top of your browser also indicate that you are using a secure browser. If you still have any concerns about ordering electronically, feel free to call 415-889-5576 and place your order over the phone***. You can also print your shopping cart page and fax your order to 415-889-5647 or mail it to:

Alcanz
561 Silverado Drive
Tiburon, CA 94920
Attn: Order Processing

*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.

**If your browser does not accept the SSL technology, your information will not be encrypted (scrambled) prior to being sent over the Internet.

***Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers and that we will NEVER ask for sensitive information via email.

Policy Changes
Alcanz.com may periodically update this privacy & security policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website, you agree to accept any changes made to this policy. The Alcanz.com privacy & security policy only addresses the use and disclosure of information we collect from you on our website.

Please contact us with any questions about our privacy & security policy:

Email: service@alcanz.com
Phone: 415-889-5576
Fax: 415-889-5647
Mail: Alcanz
561 Silverado Drive
Tiburon, CA 94920
Attn: Customer Service